Customer Support
Telephone: 850-545-9191
Email: doyin@ndashasfashions4u.com
Welcome to Ndasha African Fashions
Established 2020 and specializing in West African Fashion & Fabrics
About Us:
Ndasha African Fashion is a home-based retail business. We have been in the business of handmade African fashions since 2014 and due to current social changes we have upgraded to our own website.
We are in the business of Africanizing your fashion with our handmade products and bringing you West African Fashion inspired textiles such as Swiss Voiles, Lace, Ankara, Holandis Super wax, African Wax Prints, Kente amongst others.
Our products are mostly handmade and unique. Because our products are handmade and unique, we usually have limited quantities per item. Once a product is sold out, it’s gone. No reorder. Our goal is to bring you, our customers, new and unique Africa inspired fashion every week and at affordable and competitive prices.
We are also aspiring to be your go to site for all your African fabric and accessories needs.
Customer Service is of the greatest importance to us.
Here at Ndasha’s, we provide the latest styles and fashion of several African countries. Here you can find a plethora of fabrics, dresses, skirts, pants,, tops, jewelry, accessories, and more for men, women, and children of all sizes.
If for any reason you can’t find exactly what you’re looking for, that’s okay. We can also hand-make an outfit or accessory of your choosing, with a fabric of your choosing. You can buy a fabric, find and purchase one from the store, or we can order a specific one for you. Then send us your size and style. Outfits that are made by us can also include embroidered designs, such as a monogram. We can also Africanize your outfits through patchwork.
We welcome all feedback. Please do not hesitate to email us directly. We will be more than happy to respond to any further enquiries that you may have.
You can find our contact details in the Contact Us section at the top of our Homepage.
Thank you for visiting Ndasha African Fashion. We hope you enjoy your shopping experience. Come back soon.
Frequently Asked Questions
1. How Long Will It Take For My Parcel To Arrive?
Standard Shipping Times
United States. 5 – 7 working days.
Once you have placed your order, please allow at least 24 - 48 hours for your order to be processed before shipment.
(this may be longer on public holidays).
2. How much are the shipping costs?
Shipping costs are calculated based on regions
Once you have selected the items you like by placing them into your shopping cart, select your zip/post code. Press calculate shipping for the actual cost.
Please also be aware state tax laws with regards to possible sales taxes.
3. How much do I have to spend to get free shipping?
When placing your order if it exceeds our minimum amount then you can get free shipping. Our current minimum amount is $100.00. United States of America / Canada ONLY.
4. Are my details safe when ordering online?
Yes. our website is 100% safe to use! We are secured. Our website is hosted on a secure server and is PCI compliant. We are also fully verified under WIX.com. All orders online are treated with 100% confidentiality. No credit card information is stored, and is not accessible to anyone apart from our accounts department. Please note that we do a full security check when ordering to make sure that your order is genuine and authorized by yourself.
5. Can you send me a catalogue?
We do not have a catalogue due to the unique availability of our products. We update our site at least every week with new handmade products. We always keep up to date with the Latest African fabrics. Please check our website regularly for the most up to date fashion.
6. Do you supply samples?
Unfortunately, we are unable to supply samples.
7. What are the measurements of your products?
Our general guidelines for measurements are below:
Lace – Length: 5 yards, Width: 48 – 52 inches
Wax Prints – 6 yards, 48 inches width
Outfits are true to specified size. NOTE: African textiles do not stretch. Recommendation is to order a size up.
Please be sure to look at the product description when purchasing your product.
8. What are your opening times?
Our store is 100% online. You can order online 24 hours 7 days a week. The sooner you place your order, the sooner it will be processed.
9. Can I get through to anyone on the phone?
You can leave your FULL name and FULL telephone number and we will get back to you. Alternatively, you can email us your enquiry to doyinoke@gmail.com
10. How do I place my order?
Ordering online is simple. All you need to do is select the items which you like and add them to your shopping cart. Once you have done this click on proceed to checkout. This will then allow you to enter your billing and shipping information. Enter all the necessary details and then check out. If you have any problems don’t hesitate to call or email us and we will be able to guide you.
11. What payments do you accept?
We accept all major credit cards
We also accept PayPal
We do not accept Checks
12. Return & Refund Policy:
RETURNS
Due to the uniqueness and specialized nature of most of our products we strongly advise that you read item description very carefully before placing your order. Please feel free to contact us with any concerns or inquiry.
Merchandise once purchased cannot be returned or exchanged unless any defect in the product has been notified to us by email within 3 days of delivery date and those defective goods returned to us within 14 days from date of notification of defect.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us
Exchanges (if applicable)
We only replace items if they are defective, damaged or wrong product. If you need to exchange it for the same item, send us an email at doyinoke@gmail.com and send your item to:
NDASHA AFRICAN FASHIONS
289 Starmount Drive,
Tallahassee, FL 32303-4218
USA
Shipping
To return your product, you should mail your product to:
NDASHA AFRICAN FASHIONS
289 Starmount Drive,
Tallahassee, FL 32303-4218
USA
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Please Note: If any items/orders are returned without having followed all the above procedures, then Ndasha African Fashions reserve the right to refuse the issue of a refund.
The customer shall be liable for any return costs.